VoIP Benefits go way Beyond Cost Savings Claims New Research
February 16th, 2006 Posted in Technology
According to CRM Today a new study from the organisers of the VoIP for Business event (Olympia Conference Centre, London, 22nd and 23rd March 2006) reveals that businesses now consider ‘simplifying internal communications’ and ‘enhancing flexible working’ just as important a reason for investing in IP telephony technology as ‘reducing communications costs’. Each was rated as ‘very important’ in their decision to invest by 55% of respondents to the study.