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	<title>NorthernTelework.ca</title>
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	<link>http://northerntelework.ca</link>
	<description>Geographically Dispersing Work</description>
	<lastBuildDate>Thu, 26 Aug 2010 12:55:41 +0000</lastBuildDate>
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		<title>Broadband Basic Right: PIAC Canadian Report</title>
		<link>http://northerntelework.ca/2010/08/26/broadband-basic-right-piac-canadian-report/</link>
		<comments>http://northerntelework.ca/2010/08/26/broadband-basic-right-piac-canadian-report/#comments</comments>
		<pubDate>Thu, 26 Aug 2010 12:55:41 +0000</pubDate>
		<dc:creator>lafontas</dc:creator>
				<category><![CDATA[Economic Development]]></category>

		<guid isPermaLink="false">http://northerntelework.ca/2010/08/26/broadband-basic-right-piac-canadian-report/</guid>
		<description><![CDATA[Canadians as well as the citizens and residents of many other countries take services such as roads, sewer/water, electrical power and phone service as basic rights. Should broadband be in this category too? Especially given the country, the founding home of the telephone, has vast distances and complex geography that make extensive communications services a [...]]]></description>
			<content:encoded><![CDATA[<blockquote><p>Canadians as well as the citizens and residents of many other countries take services such as roads, sewer/water, electrical power and phone service as basic rights.</p>
<p>Should broadband be in this category too? Especially given the country, the founding home of the telephone, has vast distances and complex geography that make extensive communications services a necessity?</p>
</blockquote>
<p>Via <a href="http://telecommunications.tmcnet.com/topics/telecommunications/articles/95796-broadband-basic-right-piac-canadian-report.htm" target="_blank">TMCnet</a>&#160; Posted by: <em><strong>Steve</strong></em></p>
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		<title>Chatterbox &#8211; My thoughts, ideas and rants!</title>
		<link>http://northerntelework.ca/2010/08/26/chatterbox-my-thoughts-ideas-and-rants/</link>
		<comments>http://northerntelework.ca/2010/08/26/chatterbox-my-thoughts-ideas-and-rants/#comments</comments>
		<pubDate>Thu, 26 Aug 2010 11:47:07 +0000</pubDate>
		<dc:creator>lafontas</dc:creator>
				<category><![CDATA[Chatterbox]]></category>

		<guid isPermaLink="false">http://northerntelework.ca/2010/08/26/chatterbox-my-thoughts-ideas-and-rants/</guid>
		<description><![CDATA[Recently I was looking on eBay for a wireless IP-based security cam and I couldn&#8217;t help but notice some disturbing things going on with how some sellers were pricing their items. I am a long-time eBay user, I like eBay and in the spirit of loyal customer I decided to express my concerns to eBay [...]]]></description>
			<content:encoded><![CDATA[<p>Recently I was looking on eBay for a wireless IP-based security cam and I couldn&#8217;t help but notice some disturbing things going on with how some sellers were pricing their items. I am a long-time eBay user, I like eBay and in the spirit of loyal customer I decided to express my concerns to eBay by clicking on the Live Chat link (in the Contact Us section) only to find out that I was 14th in the queue with an estimated wait time of over 40 minutes. I knew the chances of getting someone on the other end of the chat session who would understand and provide a solution to my concerns was slim to nil but I was frustrated and determined to be heard.</p>
<p>About 45 minutes later an eBay representative activated my chat session and asked how he could help me today. I told him that my concern/issue was with sellers raising starting price/shipping costs for auction items to avoid a final action price less than the BuyItNow price from a listing from the same seller and for the same item. The result is to completely negate eBay auctions. (e.g. current web cam listing BuyItNow price $79.32 with free shipping, Auction listing for the same item and seller has a starting price of $26.44 and shipping cost of $52.89 which results in a non-auction.)</p>
<p>My second concern I explained was for low BuyItNow prices and very high shipping costs (e.g. current web cam listing  &#8211; BuyItNow price $10.57 with shipping of $59.24.)</p>
<p>Thinking I had done a reasonably good job summarizing my concerns (since I had, had 45 minutes to draft my text in Wordpad while I waited) I was encouraged when the service representative asked for a couple of minutes to study my concerns. I thought to myself, what a great response this was going to be a productive chat session, my concerns were going to be heard.</p>
<p>As promised, a few minutes later some new text appeared in the chat window. It said “I&#8217;d be happy to help you understand how the buy it now option works.” What I thought, this was the reasoned response to my serious concerns about the decline of eBay. I knew how the BuyItNow option worked, my concern was about the increasingly broken business model as illustrated by my current shopping experience.  If the purchase price of items on eBay was essentially fixed, I might as well return to shopping online at retail stores such as New Egg, NCIX and Tiger Direct. So much for trying to save eBay. I politely thanked my chat partner for his time, wished him a good day and yes, I went back to searching for a wireless IP-based security cam on eBay.</p>
<p><em>Steve Lafontaine writes about teleworking in Northern Ontario among other things. He is an information technology consultant, manager and professor. You can reach Steve using our </em><a href="http://northerntelework.ca/contact-me/" ><em>Contact</em></a><em> form. </em></p>
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		<title>Council OKs &#8216;telework&#8217; for city staff</title>
		<link>http://northerntelework.ca/2010/08/26/council-oks-telework-for-city-staff/</link>
		<comments>http://northerntelework.ca/2010/08/26/council-oks-telework-for-city-staff/#comments</comments>
		<pubDate>Thu, 26 Aug 2010 10:28:03 +0000</pubDate>
		<dc:creator>lafontas</dc:creator>
				<category><![CDATA[Employment]]></category>

		<guid isPermaLink="false">http://northerntelework.ca/2010/08/26/council-oks-telework-for-city-staff/</guid>
		<description><![CDATA[Working from home &#8212; or somewhere closer to it &#8212; may become reality for some city employees. Council on Wednesday approved River Councillor Maria McRae&#8217;s motion that directs staff to proceed with implementation of &#8220;telework where operationally feasible,&#8221; and follow up with monitoring and evaluation. Via The Ottawa Citizen Posted by: Steve]]></description>
			<content:encoded><![CDATA[<blockquote><p>Working from home &#8212; or somewhere closer to it &#8212; may become reality for some city employees.</p>
<p>Council on Wednesday approved River Councillor Maria McRae&#8217;s motion that directs staff to proceed with implementation of &#8220;telework where operationally feasible,&#8221; and follow up with monitoring and evaluation.</p></blockquote>
<p>Via <a href="http://www.ottawacitizen.com/business/Council+telework+city+staff/3443500/story.html#ixzz0xhrWS9W5" target="_blank">The Ottawa Citizen</a> Posted by: <strong><em>Steve</em></strong></p>
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		<title>Telework is Rx for Canadian Health Provider</title>
		<link>http://northerntelework.ca/2010/06/12/telework-is-rx-for-canadian-health-provider-2/</link>
		<comments>http://northerntelework.ca/2010/06/12/telework-is-rx-for-canadian-health-provider-2/#comments</comments>
		<pubDate>Sat, 12 Jun 2010 06:07:52 +0000</pubDate>
		<dc:creator>lafontas</dc:creator>
				<category><![CDATA[Health]]></category>

		<guid isPermaLink="false">http://northerntelework.ca/2010/06/12/telework-is-rx-for-canadian-health-provider-2/</guid>
		<description><![CDATA[Telework has long been known as the healthier way to work, in more ways than one. It reduces airborne illnesses from pollution, chiefly vehicle exhausts, and from disease spread in workplaces and injuries from vehicle accidents. It relieves the strain on budgets by cutting costs and boosting productivity. For these reasons telework is an excellent [...]]]></description>
			<content:encoded><![CDATA[<blockquote cite="http://outbound-call-center.tmcnet.com/topics/outbound-call-center/articles/73931-telework-rx-canadian-health-provider.htm"><p>Telework has long been known as the healthier way to work, in more ways than one. It reduces airborne illnesses from pollution, chiefly vehicle exhausts, and from disease spread in workplaces and injuries from vehicle accidents. It relieves the strain on budgets by cutting costs and boosting productivity. For these reasons telework is an excellent strategy for resource-strapped healthcare providers.</p></blockquote>
<p class="citation"><em>Via</em> <cite cite="http://outbound-call-center.tmcnet.com/topics/outbound-call-center/articles/73931-telework-rx-canadian-health-provider.htm"><a href="http://outbound-call-center.tmcnet.com/topics/outbound-call-center/articles/73931-telework-rx-canadian-health-provider.htm">TMCnet.com</a></cite>. Posted by: <em>Steve</em></p>
<div class="bjtags">Tags:  <a rel="tag" href="http://technorati.com/tag/telework">telework</a>, <a rel="tag" href="http://technorati.com/tag/pollution">pollution</a>, <a rel="tag" href="http://technorati.com/tag/healthcare">healthcare</a></div>
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		<title>Working at home is a hit</title>
		<link>http://northerntelework.ca/2010/06/12/working-at-home-is-a-hit/</link>
		<comments>http://northerntelework.ca/2010/06/12/working-at-home-is-a-hit/#comments</comments>
		<pubDate>Sat, 12 Jun 2010 06:04:30 +0000</pubDate>
		<dc:creator>lafontas</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://northerntelework.ca/2010/06/12/working-at-home-is-a-hit/</guid>
		<description><![CDATA[Myth: If I can&#8217;t see my employees in the office, then they aren&#8217;t really working. Truth: Data consistently show that an employee who teleworks two days per week is 15- to 40-per-cent more productive than his or her office counterparts. Via Working at home is a hit. Posted by: Steve Tags: myth, employees, office, telework]]></description>
			<content:encoded><![CDATA[<blockquote cite="http://www2.canada.com/reginaleaderpost/news/working/story.html?id=ffa64191-21ce-4f81-a6ad-6d7203f95879"><p>Myth: If I can&#8217;t see my employees in the office, then they aren&#8217;t really working.</p>
<p>Truth: Data consistently show that an employee who teleworks two days per week is 15- to 40-per-cent more productive than his or her office counterparts.</p></blockquote>
<p class="citation"><em>Via</em> <cite cite="http://www2.canada.com/reginaleaderpost/news/working/story.html?id=ffa64191-21ce-4f81-a6ad-6d7203f95879"><a href="Leader-Post">Working at home is a hit</a></cite>. Posted by: <em>Steve</em></p>
<div class="bjtags">Tags:  <a rel="tag" href="http://technorati.com/tag/myth">myth</a>, <a rel="tag" href="http://technorati.com/tag/employees">employees</a>, <a rel="tag" href="http://technorati.com/tag/office">office</a>, <a rel="tag" href="http://technorati.com/tag/telework">telework</a></div>
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		<title>Telecommuting benefits the disciplined</title>
		<link>http://northerntelework.ca/2010/06/12/telecommuting-benefits-the-disciplined/</link>
		<comments>http://northerntelework.ca/2010/06/12/telecommuting-benefits-the-disciplined/#comments</comments>
		<pubDate>Sat, 12 Jun 2010 05:59:08 +0000</pubDate>
		<dc:creator>lafontas</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://northerntelework.ca/2010/06/12/telecommuting-benefits-the-disciplined/</guid>
		<description><![CDATA[Despite the positive attention and federal dollars thrust upon the concept of telecommuting, a Montreal mom and a researcher from the University of Waterloo both warn that working from home is not for everybody. Via canada.com. Posted by: Steve Tags: telecommuting, mom, University+of+Waterloo]]></description>
			<content:encoded><![CDATA[<blockquote cite="http://www.canada.com/life/Telecommuting+benefits+disciplined/1713161/story.html"><p>Despite the positive attention and federal dollars thrust upon the concept of telecommuting, a Montreal mom and a researcher from the University of Waterloo both warn that working from home is not for everybody.</p></blockquote>
<p class="citation"><em>Via</em> <cite cite="http://www.canada.com/life/Telecommuting+benefits+disciplined/1713161/story.html"><a href="http://www.canada.com/life/Telecommuting+benefits+disciplined/1713161/story.html">canada.com</a></cite>. Posted by: <em>Steve</em></p>
<div class="bjtags">Tags:  <a rel="tag" href="http://technorati.com/tag/telecommuting">telecommuting</a>, <a rel="tag" href="http://technorati.com/tag/mom">mom</a>, <a rel="tag" href="http://technorati.com/tag/University+of+Waterloo">University+of+Waterloo</a></div>
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		<title>The Best Canadian Companies for Executives and Employees over Age 50</title>
		<link>http://northerntelework.ca/2010/05/12/the-best-canadian-companies-for-executives-and-employees-over-age-50/</link>
		<comments>http://northerntelework.ca/2010/05/12/the-best-canadian-companies-for-executives-and-employees-over-age-50/#comments</comments>
		<pubDate>Thu, 13 May 2010 00:26:57 +0000</pubDate>
		<dc:creator>lafontas</dc:creator>
				<category><![CDATA[Employment]]></category>

		<guid isPermaLink="false">http://northerntelework.ca/2010/05/12/the-best-canadian-companies-for-executives-and-employees-over-age-50/</guid>
		<description><![CDATA[Business Review Canada has an interesting article summarizing the best companies for employees over 50 to work for. According to the article the face of the workforce in Canada is changing as people begin to live longer due to improvements in health care and a healthy lifestyle. Today&#8217;s working population over 50 is healthier and [...]]]></description>
			<content:encoded><![CDATA[<blockquote>
<p>Business Review Canada has an interesting article summarizing the best companies for employees over 50 to work for. According to the article the face of the workforce in Canada is changing as people begin to live longer due to improvements in health care and a healthy lifestyle. Today&rsquo;s working population over 50 is healthier and better educated than older workers in the past and they are continuing to work past the typical age of retirement. Statistics by the Job Bank of Canada show that by 2015, 48 percent of workers will be between the ages of 45 and 64.</p>
<p>A number of the companies list telework as a benefit they offer.</p>
</blockquote>
<p><em>Via</em>&nbsp;<a href="http://www.businessreviewcanada.ca/industry-focus/people-skills/people-management-executive-lifespan">Business Review Canada</a>. Posted by: <em>Steve</em></p>
<div class="bjtags">Tags:  <a rel="tag" href="http://technorati.com/tag/telework">telework</a>, <a rel="tag" href="http://technorati.com/tag/canadian+companies">canadian+companies</a>, <a rel="tag" href="http://technorati.com/tag/age+50">age+50</a>, <a rel="tag" href="http://technorati.com/tag/job+bank+of+Canada">job+bank+of+Canada</a></div>
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		<title>Working At Home Is More Productive Than Working In The Office</title>
		<link>http://northerntelework.ca/2010/03/03/working-at-home-is-more-productive-than-working-in-the-office/</link>
		<comments>http://northerntelework.ca/2010/03/03/working-at-home-is-more-productive-than-working-in-the-office/#comments</comments>
		<pubDate>Wed, 03 Mar 2010 07:46:39 +0000</pubDate>
		<dc:creator>lafontas</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://northerntelework.ca/2010/03/03/working-at-home-is-more-productive-than-working-in-the-office/</guid>
		<description><![CDATA[The Telework Association productivity survey, released today, shows that people working at home produce substantially more than when they work in an office. 85% of those surveyed had some improvement in the amount of work they get done. Via Fresh business thinking.com.]]></description>
			<content:encoded><![CDATA[<blockquote cite="http://www.freshbusinessthinking.com/news.php?NID=3553&amp;Title=Working+At+Home+Is+More+Productive+Than+Working+In+The+Office"><p>The Telework Association productivity survey, released today, shows that people working at home produce substantially more than when they work in an office. 85% of those surveyed had some improvement in the amount of work they get done. </p></blockquote>
<p class="citation"><cite cite="http://www.freshbusinessthinking.com/news.php?NID=3553&amp;Title=Working+At+Home+Is+More+Productive+Than+Working+In+The+Office">Via </cite><cite cite="http://www.freshbusinessthinking.com/news.php?NID=3553&amp;Title=Working+At+Home+Is+More+Productive+Than+Working+In+The+Office"><a href="http://www.freshbusinessthinking.com/news.php?NID=3553&amp;Title=Working+At+Home+Is+More+Productive+Than+Working+In+The+Office">Fresh business thinking.com</a></cite>.</p>
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		<title>How to Develop a Corporate Telework Pilot Plan</title>
		<link>http://northerntelework.ca/2010/02/14/how-to-develop-a-corporate-telework-pilot-plan/</link>
		<comments>http://northerntelework.ca/2010/02/14/how-to-develop-a-corporate-telework-pilot-plan/#comments</comments>
		<pubDate>Sun, 14 Feb 2010 10:22:19 +0000</pubDate>
		<dc:creator>lafontas</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://northerntelework.ca/2010/02/14/how-to-develop-a-corporate-telework-pilot-plan/</guid>
		<description><![CDATA[Making the move to corporate teleworking may seem simple from the web worker’s perspective. However, the introduction of teleworking can have an impact on many facets of an organization; careful planning is a must if your organization is considering allowing its employees to work remotely. A telework pilot program is the first step for your [...]]]></description>
			<content:encoded><![CDATA[<blockquote><p>Making the move to corporate teleworking may seem simple from the web worker’s perspective. However, the introduction of teleworking can have an impact on many facets of an organization; careful planning is a must if your organization is considering allowing its employees to work remotely. A telework pilot program is the first step for your organization to take prior to allowing full employee teleworking.</p>
</blockquote>
<p><em>Via</em> <a href="http://webworkerdaily.com/2010/02/11/how-to-develop-a-corporate-telework-pilot-plan/" target="_blank">WebWorkerDaily</a></p>
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		<title>Will telework gain traction after record snowfalls?</title>
		<link>http://northerntelework.ca/2010/02/14/will-telework-gain-traction-after-record-snowfalls/</link>
		<comments>http://northerntelework.ca/2010/02/14/will-telework-gain-traction-after-record-snowfalls/#comments</comments>
		<pubDate>Sun, 14 Feb 2010 10:13:11 +0000</pubDate>
		<dc:creator>lafontas</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://northerntelework.ca/2010/02/14/will-telework-gain-traction-after-record-snowfalls/</guid>
		<description><![CDATA[The back-to-back heavy snows of the past week should put a greater commitment to telework on the government’s front burner, to judge from the comments posted to our coverage. However, as much as federal employees favor the idea, many seem to fear that entrenched opposition will cause any push toward telework to fade as soon [...]]]></description>
			<content:encoded><![CDATA[<blockquote><p>The back-to-back heavy snows of the past week should put a greater commitment to telework on the government’s front burner, to judge from the comments posted to our coverage. However, as much as federal employees favor the idea, many seem to fear that entrenched opposition will cause any push toward telework to fade as soon as the piles of snow melt.</p>
</blockquote>
<p align="left"><em>Via </em><a href="http://fcw.com/articles/2010/02/12/telework-gets-traction-in-snow-reader-comments.aspx" target="_blank">Federal Computer Week</a></p>
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